Q:Could I brand the product with my own label?
A:Yes,we welcome your OEM&ODM order.
Q:What is your minimum order quantity(MOQ)?
A:The MOQ is 3 pcs.
Q:When is the delivery time?
A:According to your order quantity,the delivery time will be different Generally 1 days to 3 days after receiving payment and 3-7 days for big quantity.We will do our best to send the products to you as soon as quickly.
Q:Could I have a sample to check the quality ?
A:Yes,and we provide sampling service according to your requirement.
Q:How could I pay for my order?
A:Our payment term are T/T Transfer,West Union,Alibaba secure payment,you could choose the way most convenient.
Q:How much is the shipping cost?
A:It depends on the total weight of your order and the way you choose for shipping.There are International Express Door to Door,Airline Company and Ocean Transportation available
Q:Quality control:
A:You can be assured of the quality. Because we tested one by one before send out the goods.
Q. What animals can this device repel? Can it work on birds?
A: Basically our product can repel all animals, And it has a proven 98.5% success rate against dogs, cats, birds squirrels, rats voles, raccoons, foxes and more other rodents.Some human-used radical animals or birds may not be scared by ultrasound or LED flash, but the optional different ultrasound will help them scare away. So we recommend setting the frequency to "5" and turning on an audible alarm for these animals.
Q. I installed it in my garden yesterday, but i still found some raccoons walked around in it this morning. Does not it work on
raccoons?
A: Usually ultrasonic products will not produce instant effect, it may take 10-15 days to deliver the full deterrent effect on some aggressive animals. these animals will feel uncomfortable about the ultrasound from installation but hesitate to immediately leave the places they are used to living in. So we suggest you observe for some more days to see the results
Q: It worked well for about a month, but stopped working today. Is it defective?
A: If the battery's power is depleted or working voltage decrease too much, the device also fall to work. So please firstly try to charge it via USB cord for 1-4hours to fully regain its power. And then test whether it resumes working again. If the problem still exist, Please kindly contact our service team for getting a free replacement.
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